https://www.iamcharles.net/welcome daily 0.75 2019-11-11 https://www.iamcharles.net/welcome-1 daily 1.0 2023-03-02 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574092040525-R8CPUYXP1CHZD5WYVK6Y/Da%2BGood%2BVibes_banner%2Bgraphic_v3.jpg Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574082645578-EUCN1OTLRT8VJB5SQ8F3/T.Carcel_banner%2Bgraphic_v2.jpg Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574093224495-OTMPUOA17KEYMJB2MFYY/Grab_banner%2Bgraphic.jpg Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1584699371861-MQI6DG26N3CW93JDPPPA/0.portfolio_graphic+art_main.png Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592934449655-H5NWATR9U4VSYYHX9BWI/Google_thumbnail+1.png Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592934035166-F783FKCUIMTYQXHXXB19/Cartrack_page+graphic+1.png Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592934355033-AZNL43LU5DWKHGI0SO0D/Carro_thumbnail+3.png Home https://images.squarespace-cdn.com/content/v1/58d00f106b8f5b01c8e73f52/1491858427382-L46N6OML0EQRY4L20YNX/color-3.png Home https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574324299711-KSB8BJ1PZE9LAC4K259P/Homepage_graff+image_v4.jpg Home https://www.iamcharles.net/intro daily 0.75 2019-11-12 https://www.iamcharles.net/new-page-2 daily 0.75 2020-06-22 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573464563260-C4GZGHA0M7S5UTHSR5E8/Grab_portfolio+pages_empathy+1.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573464567697-URB832QVK9QAAGUDXM2C/Grab_portfolio+pages_empathy+2.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573559610210-BDIU4L3ORR3CGAORVJL0/Grab_portfolio+pages_competitive+analysis.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574229505276-IVJDW9N06F0NOGOQQ3NQ/Grab_ui+kit.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574093285465-AF9U2O5KLWJBUA8K8BK9/Grab_banner+graphic.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573465016857-DZ00IOQRBIWSROF35MX3/rsz_grabtaxi_generic_img_7041_v3_1.jpg Grab - Grab Passenger On the other end, users experience many things on the application side. During my interviewing with a passenger, I asked what would they like to add/remove/improve in the product. A handful of ideas about improving the product came up, but one stood out. Combining Grab’s services with Google Map’s features. Users found discomfort jumping back and forth searching for a desired location and requesting transportation. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560101281-W0RDSO5MC1TF68VBIPGB/Grab_interaction+design-1.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560097846-T40P8XTPMZMKQKAUAWRX/Grab_interaction+design-2.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560103155-SGW6UHSZFB2ZAR4EEO8W/Grab_interaction+design-3.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560108562-NDYS060UM4L0BKWGZZ58/Grab_interaction+design-4.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560110381-4F6CUCX946RHFR3SBJ2M/Grab_interaction+design-5.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573560112690-3GO72RFS6BZSTNIQ8FOF/Grab_interaction+design-6.jpg Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573723563266-Q54HQ11Q9DDGECEZQW2A/Grab_portfolio+pages_user+goals.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573723586366-DOS4K58S5ZSZ7YUZEUWN/Grab_portfolio+pages_sitemap.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573723964586-Y917O1GRSG4ZUSP1GA92/Grab_portfolio+pages_roadmap.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573465106661-T5F4NPKQWUL1CYJA0GMY/Grab-Myanmar-Driver-Partner-Passenger-2_Credit-to-Grab.jpg Grab - Grab Driver As soon as the driver pulled up, I noticed there was some frustration on his side. His application had given him a longer route to pick up the passenger. Immediately I asked what can be done to prevent this. The driver suggested that the product should provide multiple routes as options to pick up passengers. It would allow him to pick the best path for himself. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573728453053-5M8GVV11GV8U5I9J56SK/Grab_phone%2Bapp%2Bimage.jpg Grab - Test Goals • Users able to navigate through both products without confusion • Buttons clear and is User able to identify them on page immediately • How any clicks does it take for the User to reach Task goal (6 clicks) Test Completion Rate - Rate of completion should be 100%. Interface of both products should feel familiar and similar to sites visited by the user. Error Free Rate - With limited buttons available, the User should be able to identify the task of each button by its location and how it is labeled. There should be no errors when completing the task. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573465241709-JVL1SWLYL37HS8QSATGF/Grab_portfolio+pages_user+flow.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573463706334-3BEV1J56APD7M6EST8GU/0-1.jpg Grab - ROLES UX Designer: prototyped experiences at low and high fidelity through concept sketches, wireframes, and high fidelity interactive prototypes. UX Researcher: conducted field observations, contextual inquires, interviews, and usability tests with targeted users. Client-Facing Communication: research findings and designs through considerate slide deck designs. Discussed with peers to define success parameters and share resources/ideas. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574234530134-44Y35QC7PZFE57F25AHI/cab%252Bgreen%252Billustration.jpg Grab - What I Learned I wanted to explore how the user searches while using a taxi service application. When I sent the high-fidelity wireframe out to participants, users agreed that the ability to search for destinations would help. But looking back there are many other ways I could have approached this case study. Uber users have a long history of using this type of service, and researching/interviewing more on that subject would have been useful for this study. Moving forward, I will be exploring ways where you can give a suggested route to the driver. Could this lead to a cheaper rate/ride? Would this cause confusion with the driver? Only research can determine if it would help. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632611796-3YVGWVQCS4LJMLIIBVFR/Grab+homepage.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632608284-DAVBXAR35HTXAM1OH8GP/Grab+page+2.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632610261-GBOI2QDOSRXMO2V44H0I/Grab+page+3.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632612838-TW4C3U24RHT6IBB8F154/Grab+page+4.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632614918-AYD0BLM9Y6256ATYMTBO/Grab+page+5.png Grab https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573632615173-32BDR5XSSQRYMRMG22O4/Grab+page+6.png Grab https://www.iamcharles.net/new-page-4 daily 0.75 2020-06-22 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573751039079-9GAEHFXA6REGTEWEOR1J/Screen+Shot+2019-10-22+at+3.42.24+PM.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573751036816-2WORXQ1I46JASV080T8T/Screen+Shot+2019-10-22+at+3.41.57+PM.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573751024194-HAE8Q5LGR0F2JMVB3E69/Screen+Shot+2019-10-22+at+3.42.10+PM.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574082559290-Q0OJMAZRS85EVMRZQ1EO/T.Carcel_banner+graphic_v2.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749606239-5F697T2I73YLV1IHQGM6/T.Carcel_low+fidelity_desktop+1.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749599182-JMBW2VWWFRZM6EL2KQRC/T.Carcel_low+fidelity_desktop+2.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749617856-URRJFZ5J8547CFKU1YJ3/T.Carcel_low+fidelity_desktop+3.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573751684036-41H29TWEHKAK64MACL8M/23550190_2029485970668672_2301260083155301099_o.jpg T.Carcel Events - What I Learned Event planning in the Philippines is increasing. People are willing to spend on weddings, anniversaries, and birthdays. But, what I did not expect is the amount of companies that are running their business without a website. Only using Facebook to connect with their clients. This could possibly be an advantage for the stakeholder (T.Carcel Events). To provide a site for users to view prices, video, images, and even obtain a quote immediately. Looking back, I could have used the competitors sites as a way to receive more information from users. By viewing comments on their Facebook pages, would have provided me with more knowledge on how to approach this case study. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749485303-1NE1ND16W4AGFGYT4IB8/T.Carcel_portfolio+pages_task+flow+1.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749485310-3FT8YVPRPDN04OWK7D9V/T.Carcel_portfolio+pages_task+flow+2.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573750006084-W2LAK7RGPHV3OCU66TN8/T.Carcel_low+fidelity_mobile+1.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749997291-XMEDYTH782BTBUZTQA1M/T.Carcel_low+fidelity_mobile+2.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573750007791-XWREMQ5MRNWEY5HVAZQY/T.Carcel_low+fidelity_mobile+3.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573801328005-KXGKMEIQ06PVI4BN81II/Bride-Phone-Square.jpg T.Carcel Events - Goals • Are the Users able to navigate through without confusion • Are the buttons clear and is User able to identify them on page immediately • How any clicks does it take for the User to reach Task goal (6 clicks) Test Completion Rate • Rate of completion should be 100%. Interface should feel familiar and similar to sites visited by the user. Error Free Rate • With limited buttons available, the User should be able to identify the task of each button by its location and how it is labeled. There should be no errors when completing the task. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573744060532-1LDQ15NE96G6NTH36U8W/T.Carcel_portfolio+pages_user+goals.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573744054516-JFXENGT0LDMFJJ8779Q2/T.Carcel_portfolio+pages_optimal+survey.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573744054824-BQQCFSC00Q52C8QPCDSP/T.Carcel_portfolio+pages_roadmap.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573744059100-J1QGCHDTOGTYZH1O6TGJ/T.Carcel_portfolio+pages_sitemap.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749847314-LNY5Y65APXBUUX5A7ANT/T.Carcel_low+fidelity_tablet+1.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749845302-1472WBY94B7NLEO85938/T.Carcel_low+fidelity_tablet+2.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573749865332-RP1TNA0WJ0ZFVVH3IKK4/T.Carcel_low+fidelity_tablet+3.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574229229707-NAZMU9H527MDHCVOKE02/T.Carcel_ui+kit.jpg T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573731739356-WAHYI21POEKPDNWV8DOS/T.Carcel_portfolio+pages_competitive+analysis.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573731746318-YXHE8VPVA2GQ2DTG2AOC/T.Carcel_portfolio+pages_empathy+map.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573731759013-R53O5EZB7RR3WGBVGKIO/T.Carcel_portfolio+pages_persona.png T.Carcel Events https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573729861259-60KTEH5STJM5NME24CLA/38909548_2202378683379399_2234701561764773888_o.jpg T.Carcel Events - ROLES UX Designer: prototyped experiences at low and high fidelity through concept sketches, wireframes, and high fidelity interactive prototypes. UX Researcher: conducted field observations, contextual inquires, interviews, and usability tests with targeted users. Client-Facing Communication: research findings and designs through considerate slide deck designs. Discussed with peers to define success parameters and share resources/ideas. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573744244071-SOC10Z4OJXX71KSKMEAG/IMG_8996.jpg T.Carcel Events - Findings A survey was sent out to obtain feedback on their experience working with an event planner. To no surprise, 100% of the participants have worked with at least one in the last 7-10 years. Choosing a planner came down to referrals and costs. From conducting interviews, I found that majority of planners do not offer packages. This should be incorporated into T.Carcel Events for a more faster and efficient business. https://www.iamcharles.net/new-page daily 0.75 2019-11-13 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1573639971871-EEKMYH19A5WDLUG7I3Y8/Homepage_graff+image.jpg New Page https://www.iamcharles.net/da-good-vibes-link daily 0.75 2020-06-22 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574160377255-4IXH2WDIY2OJZR6QX3OH/1D8362D0-2296-47BA-9AA7-5BDF10A2C183.jpg Da Good Vibes - Findings After receiving the data from the survey and 1:1 interviews, I found that about 90% have never been to a pop-up dinner. But all participants shown interest in attending this type of food experience. Now the question is: how to reach out to potential customers and educate them about this option. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574160155653-FVOR2V8ZTABKMWEH01N0/DaGoodVibes_portfolio+pages_user+goals.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574160155402-FW15XGDE84ZSVMUMIE45/DaGoodVibes_portfolio+pages_roadmap.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574160144311-ID7P6C2YS1EURQEOJ1G0/DaGoodVibes_portfolio+pages_sitemap.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574162071621-RU2CD1Z8K5PCBZX2N3CL/DaGoodVibes_portfolio+pages_user+flow.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574162068947-JM8NP43LD2ADXQZKGI9T/DaGoodVibes_portfolio+pages_user+task+flow.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574174034140-2HBS83C8X8LG81TRMUOU/IMG_9200.JPG Da Good Vibes - What I Learned Da Good Vibes started off with many ideas for its branding. Researching helped develop a clear vision through logos, colors, content, and images. The surveys conducted seemed incomplete because the lack of experience participants had with pop-up dinners. It has taught me that I can approach every issue from a different angle. There was one thing I would have changed during the interview process. A discussion with owners of multiple restaurants about the hurdles they had to jump. This would have given me a better point of view. Adding more content to help market Da Good Vibe’s brand would be my next step to improve what I have initiated. People need to be educated about what pop-up restaurants provide and how much fun they can have with a new experience! https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173953157-ZUR6WC9P6URZD4MHLBVT/Da%2BGood%2BVibes_ui%2Bkit_portfolio.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574153293617-NVX1M1YOKWIQ983W74D8/*%2B6FF2FA08-7610-448B-B5AE-6D77BC5B1353.jpg Da Good Vibes - ROLES UX Designer: prototyped experiences at low and high fidelity through concept sketches, wireframes, and high fidelity interactive prototypes. UX Researcher: conducted field observations, contextual inquires, interviews, and usability tests with targeted users. Client-Facing Communication: research findings and designs through considerate slide deck designs. Discussed with peers to define success parameters and share resources/ideas. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574172621739-LPFBVYICT5QWYUCMD4S6/order-24-7-shop-online-chef-phone-1-1110x630.jpg Da Good Vibes - Goals • Are the Users able to navigate through without confusion • Are the buttons clear and is User able to identify them on each page immediately • How any clicks does it take for the User to reach Task goal (8 clicks) Test Completion Rate • Rate of completion should be 100%. I designed the interface to replicate and resemble a restaurant site. Navigation and experience should feel familiar. Error Free Rate • With limited buttons available, the User should be able to identify the task of each button by its location and how it is labeled. There should be no errors when booking. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574152437610-KV7B62VXQHJRUJ7U4K2Z/Da+Good+Vibes_banner+graphic_v3.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173021447-0X7EZSFP7SRB43J20IN3/Da+Good+Vibes_mobile+wireframe_v1-A.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173003479-4HTJRRKK9Z1VU1O0D84R/Da+Good+Vibes_mobile+wireframe_v1-B.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173016769-XMDB8H7J994F2EOVCO7F/Da+Good+Vibes_mobile+wireframe_v1-C.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173027370-NGDP9GGN350AAORYNLB3/Da+Good+Vibes_mobile+wireframe_v1-D.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173032898-VZX7S10E57WGS3NTXC0F/Da+Good+Vibes_mobile+wireframe_v1-E.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173036860-S2Q7RIL23VMM1I76JN74/Da+Good+Vibes_mobile+wireframe_v1-F.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173043536-70W3DJPR8R9PZBI9R73L/Da+Good+Vibes_mobile+wireframe_v1-G.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173047206-65R5V5I3SXUU8EQ4BJ3Y/Da+Good+Vibes_mobile+wireframe_v1-H.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173051184-4OXQJKPWN7Q2L4Z3BCQ7/Da+Good+Vibes_mobile+wireframe_v1-I.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173340600-WPTZOORZY4LYG2FNIN0D/Screen+Shot+2019-10-09+at+4.59.57+PM.png Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173364771-2MIWA2O0LDO7L1VPWXYH/Screen+Shot+2019-10-09+at+11.30.13+PM.png Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574173362443-5U3V977UVT46ZFH2V6O5/Screen+Shot+2019-10-09+at+11.30.47+PM.png Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574154898054-JZLRBLFT7TFFRGW6EOMX/DaGoodVibes_portfolio+pages_persona+1.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574154909517-4308D161ULOY0H44N7G6/DaGoodVibes_portfolio+pages_persona+2.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574154901428-DM3UV5O6DJCHZUVRQQZX/DaGoodVibes_portfolio+pages_direct+competitors.jpg Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574163401577-B2CZXBA4UBM5NBDKZ6YL/Screen+Shot+2019-11-19+at+7.34.50+PM.png Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574163401604-Y3IE9YNZ1Q43PR5DYJGD/Screen+Shot+2019-11-19+at+7.35.10+PM.png Da Good Vibes https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574163402476-ECA9WIBREB6RQPUPR27J/Screen+Shot+2019-11-19+at+7.35.22+PM.png Da Good Vibes https://www.iamcharles.net/contact-2 daily 0.75 2019-11-20 https://images.squarespace-cdn.com/content/v1/58d00f106b8f5b01c8e73f52/1491858427382-L46N6OML0EQRY4L20YNX/color-3.png Contact https://www.iamcharles.net/about-1 daily 0.75 2023-03-02 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1622026237459-VBNO4S0VG9UQ8EVVU9GA/timeline_v4.png About - Hi, I’m Charles… a designer with one goal: to provide the user with a seamless, efficient, and an enjoyable experience. How? Through research and understanding the user’s needs, you can create a flawless and amazing product. Previously, I studied Graphic Design at Sacramento State University in California. After working in many different industries as a designer, I returned to the books and expanded my skills by obtaining my UI/UX certificate. Looking forward, my focus is to strengthening my knowledge of processes that lead to responsible, delightful, and useful products. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574261079802-FMCR6FB2NSW75Z0ECO3A/black%2Band%2Bwhite%2Bpattern.jpg About https://www.iamcharles.net/salesforce daily 0.75 2019-11-25 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574678198173-XE0R72CO4NJ02KW9785A/Desktop.png Salesforce https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574678197875-TQ13MIP6JCE7LPJMDAZ3/Desktop+Copy.png Salesforce https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1574678015621-YW1CRAPS5UU9I2P8Y3D2/salesforce.jpg Salesforce https://www.iamcharles.net/closet daily 0.75 2019-12-03 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1575390505754-SO491NL6WVZ6RNUAMY5N/Who+is+Charles.png Closet https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1575308712797-DH502W8PLPOMHWVTZCXR/iphone_closet_image.jpg Closet - Low Fidelity Prototype Explore Charles’ closet and how he can turn a hectic morning, to a quick and efficient day with Closet. Next: Do notifications and alerts help people remember important dates? Linking Closet and your future clothing purchases? https://www.iamcharles.net/new-page-1 daily 0.75 2020-06-22 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1584002694324-V60SVVC2OIW9042M9XH9/Screen+Shot+2020-03-08+at+5.21.17+AM.png Google Finance Portal Google Financial Portal current interface Immediately from a user’s point of view, there are a handful of gaps in the product. There is a lack of engagement and does not bring the user in to be involved with the application. The product does not make the user want to interact with buttons, no hierarchy, and there is no call to action. During my research I will investigate these design issues and identify what can make this product succeed for new to experienced users. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583603670414-28A3J3ZGKL7G66SHHN22/Screen+Shot+2020-03-08+at+1.53.42+AM.png Google Finance Portal https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583607884359-EEDCNOCUD9STNZXCI2MT/1+copy.jpg Google Finance Portal - Test Goals • Navigating through product comes with ease and little confusion • Buttons/Tabs are clear and the User is able to identify them immediately • Selected typefaces are clear and legible to User • User is engaged throughout the prototype • Graphs are easily understood and add a visual element to the product https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583600759278-2QSCB5HZET3AV7JRM6NE/Google+Finance_user+goals.jpg Google Finance Portal Every product sets different goals for the User, it’s Business, and Technical side. The illustration on the left shows how each section has a different goal in mind, but also displays the common issues they all have. The perfect product covers everyone’s needs, and through research and understanding, this can be accomplished. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592374879690-47X3UIGC7PGCLB0MXTWF/Google_tpage+graphic+1.png Google Finance Portal - Google - Financial Portal Case Study https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583600391776-BLX1UTEL0VBR7T7J3F58/Google%252BFinance_competitive%252Banalysis.jpg Google Finance Portal https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583600815647-1FM5G3XA2QCXHVOQCT0C/Google+Finance_roadmap.jpg Google Finance Portal https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1583604365429-J3JVYO1YHBKR6BM9T8DK/Screen+Shot+2020-03-08+at+1.55.32+AM.jpg Google Finance Portal https://www.iamcharles.net/graphic-design daily 0.75 2020-06-17 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169451907-WXZOSUX26T7D20NVHYU9/portfolio+art_infograph.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169466137-11C02H7OVFVFFLVWVJ7D/portfolio+art_marketing+collateral.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169470648-JP23TFPYY1S5BUPY67PK/portfolio+art_packaging.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169459995-938HB2IIXTVI6HT0U87T/portfolio+art_graphic+art.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169470647-60VJPZ8WBCXYT53Y80F2/portfolio+art_retail+display.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169458768-JZX4SRBQYYRJLW45FYC7/portfolio+art_landing+page.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169485897-IY1JO7387IR4EPW2NOYO/portfolio+art_web+design.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169479662-41H8UUSCOZRDNRVUWTSW/portfolio+art_web+design+2.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1586169481765-P7ANXTQ52N7JZF2QECY5/portfolio+art_web+banners.jpg Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592050119170-W47SAO61E172W471MBBZ/11.icons.png Graphic Design https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592050136575-G2YCN12PGI5LQTV2DLNC/12.icons+2.png Graphic Design https://www.iamcharles.net/new-page-88 daily 0.75 2020-06-17 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592380034889-Y0O9FXV8O7IOIOQBPJJO/Screen+Shot+2020-05-15+at+1.18.53+PM.png Carro https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592377825034-GJM56IOCYTBEFUDEB850/Carro_page+graphic+1.png Carro https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592379197059-0ZEIMCSZDUFSS10AA21G/Screen+Shot+2020-06-17+at+3.33.00+PM.png Carro - Competitive Analysis https://www.iamcharles.net/cartrack daily 0.75 2020-07-03 https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592932305894-SYKUIPV3WU1DPYZWOK6U/Laptop_Cartrack.png Cartrack - Prototype Tasks Salesperson Task - Log In as username: C_Sanc - From drop down menu, select to view ‘This Week’ - View Sales made, device sales, Inventory of all available cars, and commission - Log out Management Task - Log In as: Operations - Select sales performance of employee: Charles Sanchez - View sales performance of employee - Now select ‘Vehicle Management’ tab and view Mustang with highest mileage Task complete. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592926962623-DHI4DZXF7B1F5FJLBHXJ/Screen+Shot+2020-06-23+at+11.01.39+PM.png Cartrack - Sisense dashboard A business analytics company. You can create a dashboard for any metric. This is useful for large data, or comparing your processes and practices to others across the industry. • Color scheme is consistent throughout dashboard, but there should be a contrasting color to signify an alert or a positive break • Typefaces legible, but in some areas the information starts to overlap other areas. This makes it difficult to focus on the data you originally searched for • No hierarchy in the data given. The viewers eye does not know where to begin or end. https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592925983301-VYT1QZKQMUC6YZXWJBNF/Cartrack_page+graphic+1.png Cartrack https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592927727842-WBAWGF5X6T7SN6AHTTUO/Screen+Shot+2020-06-23+at+11.54.42+PM.png Cartrack - City of Germantown, Tennessee A city strategy dashboard, with the primary user for their dashboard Germantown’s citizens. Citizens can click on an area to see the objectives, performance indicators, and action plans that contribute to its performance. • The dashboard is straightforward. Click on the item needed to gain information you are searching for • If this is for all citizens of the town, then the layout should be more clear for the common person using the product. Divisions between items need to be separated with more distance or by a harder line https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592930576452-WZKL2LIIP98QIGPA8NKY/Screen+Shot+2020-06-24+at+12.40.42+AM.png Cartrack https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592930584248-ZSIQ1GHKNJ5VE769DWIR/Screen+Shot+2020-06-24+at+12.41.02+AM.png Cartrack https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592930580260-CFKUVZYTP69G0W9U49H9/Screen+Shot+2020-06-24+at+12.41.20+AM.png Cartrack https://images.squarespace-cdn.com/content/v1/5dc28683474bc744a9376ba9/1592930584484-N7Z1URESKI20PJ632I4N/Screen+Shot+2020-06-24+at+12.41.32+AM.png Cartrack